Privacy Policy

Introduction

Seven Seas Yacht Charters (“Seven Seas,” “we,” “us,” or “our”) is a Florida-based yacht charter company operating out of Miami Beach Marina. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a charter booking with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We collect information you provide directly to us, including:

• Contact information: your full name, email address, and phone number when you make a booking inquiry or contact us.
• Booking details: your preferred charter date, time, package selection, number of guests, and any special requests or occasion notes.
• Add-on preferences: whether you have requested a private chef, DJ, or other optional services.
• Payment information: we do not store any credit card or payment card data on our servers. All payment processing is handled exclusively by Stripe, Inc., a PCI-DSS-certified payment processor. When you complete your deposit payment, you are directed to Stripe’s secure checkout environment. Please review Stripe’s Privacy Policy for details on how they handle payment data.
• Communications: the content of any messages, inquiries, or correspondence you send us via our contact form, email, or phone.

We may also automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring URL
• Device and operating system information

This technical data is collected through standard web server logs and may be used to improve the functionality and performance of our website. We do not currently use third-party tracking cookies for advertising purposes.

How We Use Your Information

We use the information we collect for the following purposes:

• Booking management: to process and confirm your charter reservation, coordinate logistics, and communicate updates about your booking.
• Payment processing: to initiate and verify your deposit payment via Stripe. We share only the minimum necessary data with Stripe to complete the transaction.
• Customer communications: to respond to your inquiries, send booking confirmations, pre-charter instructions, and follow-up communications.
• Service improvement: to understand how customers use our website and services so we can improve them.
• Legal compliance: to comply with applicable laws, regulations, or legal processes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers: with trusted vendors who assist us in operating our business, such as Stripe for payment processing and email service providers for transactional messages. These parties are contractually obligated to protect your information.
• Crew and charter staff: limited booking details may be shared with our captain and crew as needed to fulfill your charter.
• Legal requirements: if required by law or in response to valid legal process (e.g., a subpoena or court order).
• Business transfers: in connection with any merger, sale, or transfer of all or a portion of our business assets.

We do not sell your personal data. Ever.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are generally retained for a minimum of 3 years for accounting and tax purposes. You may request deletion of your data at any time (see Your Rights, below).

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

California Residents — CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: you may request a disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: you may request that we delete the personal information we have collected about you, subject to certain exceptions.
• Right to Opt-Out of Sale:we do not sell personal information, so there is nothing to opt out of. Should our practices change, we will update this policy and provide a “Do Not Sell My Personal Information” link.
• Right to Non-Discrimination: we will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, please contact us at sales@sevenseas.yachts with the subject line “CCPA Request.” We will respond within 45 days.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: